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HireFrog AI and Data Use Policy

Last updated: October 17, 2026

This AI and Data Use Policy explains how Hardwalk, LLC dba HireFrog (“HireFrog,” “we,” “us,” or “our”) uses artificial intelligence and related technologies in our websites, applications, tools, and services (collectively, the “Services”).

This policy is designed to be read together with our Privacy Notice and Terms of Service. If there is a conflict between this policy and the Terms of Service, the Terms of Service control.

1. What HireFrog Uses AI For

HireFrog uses AI and automation to support job search workflows. Depending on the features you use, AI may help:

  • tailor resumes to specific job descriptions;
  • draft or improve cover letters, application answers, follow-up messages, and outreach;
  • summarize, classify, and compare job opportunities;
  • identify potential job-fit signals;
  • organize job search activity and application status;
  • prepare interview practice materials;
  • suggest next steps in your job search workflow; and
  • improve the usability, reliability, and performance of the Services.

HireFrog is a tool to help you work faster and make more informed choices. It is not a replacement for your judgment.

2. Information AI Features May Process

AI Features may process information you provide or authorize, including:

  • resumes, cover letters, and career materials;
  • job descriptions, employer names, and role requirements;
  • work history, education history, skills, certifications, and preferences;
  • application questions and draft responses;
  • prompts, instructions, notes, and messages you enter;
  • job search activity, saved jobs, and pipeline status;
  • connected-account content you authorize, such as job-related emails or attachments; and
  • AI-generated outputs created through the Services.

We process this information to provide the feature you request, maintain the Services, improve reliability, prevent abuse, comply with law, and enforce our Terms.

FrogAI. If you use FrogAI, HireFrog’s in-app assistant, your conversations with it, including the role and profile details they refer to, are kept for 90 days after the last message and then deleted, and you can delete a chat yourself at any time from the FrogAI panel. A file you upload in a FrogAI chat but do not save to your résumé library or use to tailor a résumé or cover letter is deleted after 7 days, both the file and its record. The AI model behind FrogAI sees only the profile fields allowed for it, which never include your contact details, address, date of birth, pronouns, or demographic, veteran or disability information. FrogAI never changes anything in your account without your confirmation.

Connected AI assistants (Claude and ChatGPT). If you connect HireFrog to your own Claude or ChatGPT, that assistant can read your agents (including their search filters, such as a salary range), the roles in your pipeline (including posting text, your match and your notes), a summary of your profile (name, headline, skills, location, job preferences and work history) and which résumés and cover letters you have, but never your profile’s contact details, address, date of birth, self-identification answers, pay expectations, work authorization, references or the text of your documents. HireFrog’s sign-in provider also shares your sign-in email, your phone number if one is on your account, and your name and picture if you signed in with Google with every assistant you connect. The assistant’s provider (Anthropic for Claude, OpenAI for ChatGPT) processes what it reads under its own terms. HireFrog keeps a daily count of requests per tool and connected app, never your questions or the answers. When the assistant asks for a change that you confirm in HireFrog, HireFrog stores that request, with exactly what it would change, until you confirm or cancel it or it expires after 24 hours, and deletes it one day after that. If it made a tailored résumé or cover letter, HireFrog keeps it for 30 days so you can still review and save the documents. The assistant can save roles and move them forward in your pipeline; any other change is only a request that you confirm in HireFrog. You can disconnect at any time in Settings → Connected apps, which cuts off access at once.

3. Model Training and Improvement

Unless we clearly tell you otherwise and obtain any consent required by law:

  • we do not use your resumes, application materials, connected-account content, or private job search materials to train third-party foundation models;
  • we do not sell your resumes, application materials, connected-account content, or private job search materials;
  • we do not give employers access to your private HireFrog account unless you direct us to submit, export, or share information; and
  • we do not use connected-account content for purposes unrelated to the connected feature you authorize.

We may use de-identified, aggregated, or statistical information to evaluate, secure, debug, and improve the Services. For example, we may review aggregate usage patterns, error rates, feature performance, and non-identifying quality metrics.

We may also use human review, automated evaluation, or quality testing to monitor and improve the Services, but we aim to limit access to personal content to what is reasonably necessary for support, safety, debugging, legal compliance, or product improvement.

4. Third-Party AI Providers

HireFrog may use third-party AI infrastructure providers or other service providers to operate AI Features. These providers may process your information on our behalf to generate, classify, summarize, or analyze content requested through the Services.

We take steps designed to require service providers to process Personal Information only for authorized purposes and under confidentiality and security obligations.

Third-party AI providers may have their own technical processes, retention periods, and security practices. We select providers with the goal of supporting reliable and responsible service delivery, but no provider or system can be guaranteed to be error-free or perfectly secure.

5. User Review Is Required

AI-generated content may be inaccurate, incomplete, outdated, biased, generic, or unsuitable for a particular employer, role, job board, applicant tracking system, or application.

Before submitting or relying on any AI-generated content, you are responsible for reviewing and approving it. This includes checking:

  • factual accuracy;
  • dates, job titles, employers, schools, credentials, and achievements;
  • whether the content truthfully reflects your experience;
  • whether the content complies with employer instructions and platform rules;
  • whether the tone and claims are appropriate; and
  • whether any sensitive or unnecessary information should be removed.

You should not submit false, misleading, exaggerated, discriminatory, infringing, or unlawful content through or from the Services.

6. No Guaranteed Job Outcomes

HireFrog does not guarantee interviews, job offers, recruiter responses, hiring decisions, salary outcomes, application success, search completeness, or any other employment result.

Job search outcomes depend on many factors outside HireFrog’s control, including employer decisions, labor market conditions, candidate qualifications, timing, applicant tracking systems, recruiter preferences, and third-party platform availability.

7. Connected Accounts

If you connect a third-party account, such as an email account, calendar, job board, applicant tracking system, or cloud storage account, HireFrog may process information from that account according to the permissions you approve.

We use connected-account information to provide the connected feature you request, such as importing job-related emails, identifying application status, organizing job materials, or preparing reminders.

You can revoke connected-account access through HireFrog, the third-party service, or both. Revocation may limit or disable certain features. Information already processed before revocation may remain in your account or our records unless deleted according to our Privacy Notice and applicable law.

8. Employers, Job Boards, and Application Platforms

If you instruct HireFrog to submit, export, send, or prepare information for an employer, recruiter, job board, applicant tracking system, or other third-party platform, that third party’s terms and privacy policy apply once the information is sent or accessed.

HireFrog does not control how third parties review, store, score, share, or act on application materials after submission.

9. Sensitive Information

Job search materials may include sensitive information. You should avoid providing sensitive information unless it is necessary for the feature you choose to use or for an application you decide to submit.

Sensitive information may include government identifiers, immigration or work authorization details, health information, demographic information, financial information, background check details, or other information protected by law.

10. Safety, Abuse Prevention, and Enforcement

We may use automated and manual processes to detect, prevent, and respond to misuse, fraud, security threats, spam, policy violations, unlawful activity, or attempts to interfere with the Services.

We may suspend or terminate access if we believe the Services are being misused or used in violation of our Terms of Service.

11. Changes to This Policy

We may update this policy from time to time to reflect changes in our AI features, data practices, service providers, legal requirements, or Services. We will update the “Last updated” date when changes are made.

If we make material changes, we may provide notice through the Services, by email, or by other appropriate means.

12. Contact

Questions about this policy may be sent to:

Hardwalk, LLC dba HireFrog
9375 E Shea Blvd, Ste 120
Scottsdale, Arizona 85260
support@hirefrog.co