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HireFrog Terms of Service

Last updated: September 14, 2026

These Terms of Service (“Terms”) govern your access to and use of the websites, applications, tools, content, AI features, and services provided by Hardwalk, LLC dba HireFrog (“HireFrog,” “we,” “us,” or “our”) (collectively, the “Services”).

Please read these Terms carefully. By creating an account, accessing the Services, purchasing a subscription, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Who May Use the Services

You must be at least 18 years old, or the age of legal majority where you live, to use the Services. By using the Services, you represent that you have the legal authority to enter into these Terms.

If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

2. What HireFrog Provides

HireFrog provides AI-enabled job search, resume customization, job tracking, application support, and related tools. The Services may help you:

  • create, edit, and tailor resumes, cover letters, and application materials;
  • search for, save, classify, and track job opportunities;
  • analyze job descriptions and compare them to your profile or resume;
  • prepare application answers, outreach messages, and interview materials;
  • connect third-party accounts or services that you authorize; and
  • manage your job search workflow.

The Services are tools to support your job search. HireFrog is not an employer, recruiter, staffing agency, background check company, credit reporting agency, law firm, immigration advisor, financial advisor, or career guarantee service.

3. Your Account

You may need an account to use some or all of the Services. You agree to provide accurate, current, and complete account information and to keep it updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must promptly notify us if you believe your account has been compromised.

We may refuse, suspend, or terminate access to the Services if we believe your account information is inaccurate, your account is being misused, or your use violates these Terms.

4. Subscriptions, Payments, and Billing

Some Services may require payment or a subscription. Pricing, plan limits, billing cycles, renewal terms, and included features will be disclosed at checkout or in the applicable plan description.

By purchasing a paid Service, you authorize us and our payment processors to charge the payment method you provide for applicable fees, taxes, renewals, and other charges. Unless otherwise stated at checkout, subscriptions renew automatically until canceled.

You may cancel a subscription through your account settings or by following the cancellation process we provide. Cancellation stops future renewals but does not automatically entitle you to a refund for fees already paid, unless required by law or expressly stated by us.

We may change prices or plan features from time to time. If required by law or by the terms of your plan, we will provide notice before material changes take effect.

5. User Content

“User Content” means content, information, files, prompts, resumes, job descriptions, application materials, profile information, messages, connected-account content, or other materials that you upload, submit, generate, store, transmit, or otherwise make available through the Services.

You retain ownership of your User Content. You grant HireFrog a limited, worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, display, transmit, modify, and use your User Content as necessary to provide, maintain, secure, support, and improve the Services, comply with law, and enforce these Terms.

You are responsible for your User Content, including its accuracy, legality, reliability, and appropriateness. You represent that you have all rights and permissions necessary to provide User Content to HireFrog and to authorize our processing of it.

Do not submit information that you do not have the right to use or disclose. Do not submit sensitive information unless it is necessary for the feature you choose to use.

6. AI Features and Outputs

The Services may use artificial intelligence, automation, machine learning, large language models, or similar technologies (“AI Features”) to generate, classify, summarize, recommend, or assist with content and workflows.

AI Features may produce inaccurate, incomplete, outdated, biased, or unsuitable outputs. You are responsible for reviewing, editing, verifying, and approving all outputs before using or submitting them.

HireFrog does not guarantee that any AI output, job-fit assessment, resume revision, application answer, cover letter, recommendation, search result, or workflow will produce any particular outcome, including an interview, offer, response, salary, employment relationship, or hiring result.

AI outputs are not legal, financial, immigration, employment, professional, or career advice. You should use your own judgment and seek qualified professional advice where appropriate.

Our AI/Data Use Policy provides additional information about AI Features and is incorporated into these Terms.

7. Applications and Third-Party Platforms

If you direct HireFrog to help submit, export, generate, or prepare materials for an employer, recruiter, job board, applicant tracking system, or other third-party platform, you are responsible for reviewing and approving the information before submission.

Once information is submitted to or accessed by a third party, that third party’s terms, privacy policy, and practices apply. HireFrog does not control third-party employers, recruiters, job boards, applicant tracking systems, websites, or platforms, and we are not responsible for their actions, decisions, availability, data practices, or hiring outcomes.

You agree not to use the Services to submit false, misleading, fraudulent, infringing, unlawful, discriminatory, harassing, or otherwise inappropriate materials.

8. Connected Accounts and Integrations

The Services may allow you to connect third-party accounts or services, such as email accounts, job boards, applicant tracking systems, calendars, cloud storage providers, or other tools.

By connecting a third-party service, you authorize HireFrog to access, use, retrieve, store, and process information from that service according to the permissions you approve and only as needed to provide the connected feature, operate the Services, maintain security, comply with law, and enforce these Terms.

You are responsible for reviewing the permissions you grant and for complying with the terms of any third-party service you connect. You may revoke access through HireFrog, the third-party service, or both. Revocation may limit or disable certain features.

HireFrog is not responsible for third-party services, including their availability, security, content, terms, or privacy practices.

9. Acceptable Use

You agree not to misuse the Services. You may not:

  • violate any applicable law, regulation, third-party right, or contractual obligation;
  • use the Services for fraud, deception, impersonation, spam, scraping, credential harvesting, malware, phishing, or unauthorized access;
  • submit false, misleading, unlawful, defamatory, discriminatory, harassing, abusive, obscene, or infringing content;
  • interfere with, disrupt, reverse engineer, overload, or attempt to bypass the security or access controls of the Services;
  • use the Services to build, train, or improve a competing product or service without our written permission;
  • copy, resell, sublicense, or commercialize the Services except as expressly permitted by us;
  • use automated systems to access the Services except through approved APIs or features;
  • use the Services to make automated employment-related decisions about other people; or
  • encourage or assist anyone else in violating these Terms.

We may investigate suspected violations and suspend or terminate access where appropriate.

10. HireFrog Intellectual Property

The Services, including software, workflows, designs, interfaces, features, models, prompts, templates, documentation, trademarks, logos, and other materials provided by HireFrog, are owned by HireFrog or our licensors and are protected by intellectual property and other laws.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your personal or internal job search purposes.

No rights are granted except as expressly stated in these Terms.

11. Feedback

If you provide feedback, ideas, suggestions, or recommendations about the Services, you grant HireFrog a perpetual, irrevocable, worldwide, royalty-free license to use that feedback without restriction or compensation to you.

12. Privacy

Our Privacy Notice explains how we collect, use, disclose, and protect Personal Information. By using the Services, you acknowledge our Privacy Notice.

13. Beta Features

We may offer beta, experimental, preview, or early-access features. These features may be incomplete, unstable, changed, or discontinued at any time. They are provided for testing and feedback and may be subject to additional terms.

14. Service Changes and Availability

We may modify, suspend, discontinue, limit, or replace any part of the Services at any time. We do not guarantee that the Services will be uninterrupted, error-free, secure, or available at all times.

15. Termination

You may stop using the Services at any time. You may request account deletion as described in our Privacy Notice.

We may suspend or terminate your access to the Services if we believe you violated these Terms, created risk or possible legal exposure, failed to pay fees, misused the Services, or if we discontinue the Services.

After termination, provisions that by their nature should survive will survive, including ownership, payment obligations, disclaimers, limitations of liability, indemnity, dispute terms, and any licenses necessary to complete pending legal, security, or business obligations.

16. Disclaimers

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, HireFrog disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and reliability.

HireFrog does not warrant that the Services will meet your needs, produce particular job search results, identify every relevant job, submit every application successfully, be accepted by any third-party platform, or be free from errors, interruptions, or harmful components.

17. Limitation of Liability

To the fullest extent permitted by law, HireFrog and its owners, officers, employees, contractors, agents, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, loss of goodwill, employment losses, missed opportunities, or hiring outcomes, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, HireFrog’s total liability for all claims arising out of or relating to the Services or these Terms will not exceed the greater of: (a) the amount you paid to HireFrog for the Services in the three months before the event giving rise to the claim; or (b) $100.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

18. Indemnity

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless HireFrog and its owners, officers, employees, contractors, agents, affiliates, licensors, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

  • your use or misuse of the Services;
  • your User Content;
  • your violation of these Terms;
  • your violation of law or third-party rights;
  • your use of third-party services, employers, job boards, or applicant tracking systems; or
  • any application materials, submissions, communications, or actions you approve, send, or authorize through the Services.

19. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules.

20. Dispute Resolution

Before filing a claim, you agree to contact us at support@hirefrog.co and attempt to resolve the dispute informally. We will try to resolve the dispute in good faith.

Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Maricopa County, Arizona, unless applicable law requires otherwise. You and HireFrog consent to the personal jurisdiction and venue of those courts.

21. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we may provide notice through the Services, by email, or by other appropriate means. The updated Terms will be effective when posted or as otherwise stated in the notice.

Your continued use of the Services after updated Terms become effective means you accept the updated Terms.

22. Contact

Questions about these Terms may be sent to:

Hardwalk, LLC dba HireFrog
9375 E Shea Blvd, Ste 120
Scottsdale, Arizona 85260
support@hirefrog.co